Of course, it is possible to go through the whole registration process online. After filling in the registration form, you will be redirected to the activation form where you upload photos of your documents and we will check them. If everything will be ok, we will activate your account.

At this moment, Uniqway offers its service to all university students and employees.

You can rent and return a car only in the assigned zones that are visible on the map in our mobile app or here on the website. When you see the Uniqway button lighting green, it means that you are in this area. When you want to return the car, it can't be in the place, where stopping and parking is restricted or forbidden.

In the passenger compartment are parking cards for all universities. Find the right one, load the card and you can park the car.

Of course, other people can go as fellow-passengers but only you can drive.

You can drive across the Czech Republic, EU states and Schengen countries. If you want to drive outside of the Czech Republic, you have to call our infoline or write us at info@uniqway.cz 2 days before your trip to book a car with the foreign refuelling card UTA and to sign the handover certificate when picking up the car at Czech University of Life Sciences Prague. Follow all regulations related to the COVID-19 pandemic when using Uniqway.

When you register your payment card, the bank will block 1 CZK on your account to verify your card. The bank will subsequently return the 1 CZK. You will receive an invoice after finishing your ride, where you can see how much your ride costs. This amount will be automatically deducted from your account. If there is anything wrong with the payment, you will receive an e-mail with the link to the payment gateway, where you can pay for your ride.

In each car is a CCS card placed, which can be used for paying at selected gas stations in the Czech Republic. PIN is available in the app in section Information about the vehicle. For refuelling in another EU countries and Schengen Area you have to use UTA card, which you will receive when you pick up the car from our ambassador, they will as well tell you the pin for the UTA card. When returning the car, the fuel tank has to be at least half full.

Our ambassador team looks after the cleanliness of vehicles, who checks regularly the condition. Leave a car in a condition, in which you would like to borrow it.

Please contact our infoline.

Unfortunately, the car is still controllable only over the app where is coverage of a GSM mobile signal. The easiest solution is to try repark for example in a higher floor with better signal coverage or in outdoor parking. If the car is closed, but could not be opened, it could have lost the signal after locking. In this case, please call our infoline and they will find a solution.

Our cars are insured and the participation is 1% of the damage caused, at least 1000 CZK.

Always call our infoline, that will help you in these cases.

We will rent you roof box for the Fabia car for free. To get information about availability or renting, please contact us via Infoline or via e-mail info@uniqway.cz. Please let us know at least 48 hours before your ride so we can prepare everything in time. We rent accessories only for rides planned for at least 2 days - 48 hours.

During the reservation you can park at all blue and purple parking zones in Prague for free. When finishing the ride and reservation, you have to be in one of ours Uniqway zones. Don’t park in no parking zones, dedicated parking zones that are not specially dedicated to Uniqway, and others.

Except for a few little things, it's the same as a classic combustion car. At the start you will not hear the engine or its subsequent operation, you will only be alerted by an audible signal and the word "READY" on the dashboard display. Our electric CITIGOᵉ iV has only one gear. So you don't shift while driving and you only have two pedals - Brake and Accelerator. As with the automatic transmission, you have the following options gear lever: P - Parking, R - Reverse, N - Neutral, D - Drive, compared to a classic car, there is a B - Brake (maximum recuperation level). When B is selected, electrical energy is recovered from the wheels back to the battery and the vehicle itself decelerates and brakes significantly (the brake lights always come on). Driving in this mode pays off mostly in the city, where the use of brakes is reduced and the amount of energy returned to the battery due to recuperation is increased the most. Charging is possible at ČEZ and PRE stations. Charging chip is located in the black folder with car documents in the glove box.. When charging, first, unlock the charging connector in the car, using the car unlock button on the driver's door. Open the lid to the charging socket and remove the socket covers. Connect the appropriate cable from the charging station to the vehicle, or use the cable from the trunk of the vehicle. Place the chip on the reader on the charging station panel, and follow the instructions on the panel. The vehicle is charging when the green diode flashes next to the socket and cable and plug symbol appears on the dashboard. When the charging is complete, first stop charging on the charging station panel, then unlock the vehicle, using the car unlock button on the driver’s door (this will release the cable), remove the cable and place the covers on the vehicle charging socket.

The minimum price of each reservation is set at 99 CZK. Shorter reservation, where the price would not exceed 99 CZK, will be charged with the price of 99 CZK. Price for longer reservation will be calculated according to the valid price list.